Dear Ms. Goodchild, I am writing to acknowledge Ms. Johanson’s performance as Condominium Manager for Carlisle Santa Fe over the span of my near two years as a member of the Board – notably the previous one as VP. Suzie has helped elevate the level of professionalism amongst Board members and the Board’s collective efficiency while helping us overcome a difficult year – recovering from the fire. She has done so by providing us with training opportunities, offering sage advice and counsel in a timely fashion, helping us better prepare for meetings, by following up with tasks, assignments and correspondence, with her ability to moderate conflict resolution in an ethical manner and by being a wonderful “liaison officer” with the many owners, caretaker and businesses associated with fire recovery and week to week operations. Her visible support with our Welcome Back BBQ, 22 September 2016 was duly noted by her attendance, issuing Board packages in person in advance of the subsequent meeting (ergo, eliminating unnecessary expenditure and allowing review feedback in person) and with the provision of bottled water, cotton candy and popcorn. Where and when required, she will ensure that guests are invited to select meetings. The desired results are obvious, as is the respect shown for her, by those guests. It reassures Board members that we are in good hands and has a calming effect while discussing stressful subjects like finances, costly repair issues and fire restoration. From the onset, I found that her friendly and professional demeanor was most welcoming. In fact, it has been beyond welcoming. It has made an immense difference in preventing an attrition of good people on our Board and in developing and promoting our MISSION STATEMENT and VISION.